Shipping Details
🚚 Shipping Policy – Europa
Effective Date: 30-09-2025
Store Name: Europa Store
📦 Order Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
🇵🇰 Shipping Within Pakistan
Standard Delivery: 2–5 business days (depending on location).
Express Delivery: 1–3 business days (available in major cities).
Delivery Partners: We use reliable couriers such as TCS, Leopards, Call Courier, and others.
Shipping Charges:
Orders over PKR [e.g. 5,000] – Free Shipping
Orders under PKR [5,000] – Flat rate shipping fee of PKR [e.g. 250–500]
Bulky Items (e.g. furniture): Additional delivery charges may apply based on size and location. Our team will contact you before dispatch.
⚠️ Delivery Delays
While we aim to deliver on time, unforeseen circumstances (e.g., weather, strikes, customs delays) may cause delays. We appreciate your understanding and will keep you updated.
🛠️ Handling Fragile Items
All fragile items (mirrors, glass decor, etc.) are carefully packaged with protective wrapping and labeled.
Please inspect your order upon delivery. If any damage is found, notify us within 24 hours with pictures.
🚫 Undeliverable Packages
If a package is undeliverable due to:
Incorrect address provided
Refused delivery
Unreachable contact number
The customer will be responsible for re-shipping fees.
🔎 Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery in real-time.
❓ Need Help?
If you have questions or concerns about your order: